We collect various types of information from our users to provide and improve our services:
1.1 Information You Provide
Name and contact details (email address, phone number)
Account credentials
Property preferences and search history
Communications with our team
Profile information
Social media account information when you connect these services
1.2 Automatically Collected Information
Device information
IP address and location data
Browser type and settings
Usage patterns and interactions
Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
Provide and improve our services
Send you property updates and recommendations
Process your requests and transactions
Communicate with you about your account and our services
Send you marketing communications (subject to CASL regulations)
Analyze usage patterns and enhance user experience
Personalize your experience
Prevent fraud and ensure security
Comply with legal obligations
2.1 Marketing Communications
By providing your email address and phone number, you consent to receive marketing communications from us, including newsletters, property alerts, and promotional offers. These communications are subject to Canada's Anti-Spam Legislation (CASL). You can withdraw your consent at any time by using the unsubscribe mechanism in our emails or contacting us directly.
2.2 Social Media Advertising
We may use your information, including your Facebook ID and email address, to deliver targeted advertisements to you on Facebook and other social media platforms. This allows us to show you relevant properties and services based on your interests and interactions with our platform.
3. Information Sharing
We do not sell your personal information. However, we may share your information with:
Service providers who assist in our operations (data hosting, analytics, marketing)
Real estate professionals when you request their services
Social media platforms for targeted advertising
Business partners with your consent
Law enforcement when required by law
Other third parties with your explicit consent
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication
Employee training on data protection
Incident response procedures
5. Your Rights
You have the following rights regarding your personal information:
Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications
Withdraw consent for specific processing activities
Request data portability
Object to certain processing activities
6. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such modifications constitutes your acknowledgment of the modified policy.
7. Contact Us
If you have any questions about this privacy policy or our practices, please contact our Privacy Officer at privacy@findhomes.app or write to us at our mailing address.